+  Orders will ship separately based on the shipping methods below.

+  Multiple shipping rates may apply to orders containing multiple items.

+  For prescription items, please allow 1-2 additional days for veterinary approval.

+  Please note that orders with multiple items may ship separately to arrive within the scheduled shipping window.





The following Rates Apply to AutoShip Orders:

+  Orders shipped to Alaska or Hawaii are charged Priority Shipping rates.

Shipping Method

Standard (4-8 business days)

Shipping Cost

FREE




The following rates apply to Standard Pharmacy Orders:

+  Exceptions include insulin, heavy items (over 3 lbs), and food orders.

+  All expedited orders shipped via UPS options must be sent to a physical address. P.O. Boxes are not acceptable.

+  Federally controlled substances must be delivered to a physical address via an expedited shipping option and require a signature from an adult over the age of 18 to receive the order.

Type of Order

Standard (4-8 business days)

3 Day (3 business days)

2 Day (2-3 business days)

Next Business Day (USPS Priority Mail)

Alaska & Hawaii (USPS Priority Mail)

Orders $35 & Up

FREE

$12.95

$15.95

$19.95

$4.00

Orders Under $35

$6.95

$12.95

$15.95

$19.95

$8.79



The following rates apply to Heavy Item Orders (over 3 lbs):

Shipping Method

Bulk Items

Shipping Cost

$6.95 plus $0.30 per pound over 3 lbs



The following rates apply to Temperature-Controlled Shipments:

+  Orders only ship Monday through Thursday and are not processed the day before a major holiday.

+  When shipping to areas with extreme climates, please consider shipping to an address where someone will be available to receive the package promptly.

+  Please call Customer Care at (877) 684-3294 for clarification.

Shipping Method

UPS Overnight (1-2 business days)

Shipping Cost

$19.95